Last Updated: January 1, 2025
Our Commitment to Responsible Gaming
At Fednqora Casino Hotel, we are committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a way to make money or escape from problems. Our responsible gaming program is designed to help our guests make informed decisions about their gaming activities and to provide assistance to those who may develop gambling-related problems.
We take our responsibility to our guests seriously and are dedicated to providing a safe and supportive environment for all who visit our establishment.
Understanding Responsible Gaming
Responsible gaming involves making informed choices about how you play games of chance. It means treating gaming as entertainment rather than as a way to make money, only playing with money you can afford to lose, and never chasing losses.
Responsible gaming also means maintaining control over your gaming activities and ensuring that gaming does not interfere with your daily responsibilities or cause financial, emotional, or social harm to yourself or others.
Signs of Problem Gambling
Problem gambling, also known as gambling addiction or compulsive gambling, is characterized by an uncontrollable urge to continue gambling despite the toll it takes on one's life. It's important to be aware of the signs that may indicate a gambling problem:
- Spending more time or money on gambling than intended
- Feeling irritable or restless when trying to cut down on gambling
- Using gambling as a way to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression
- Lying to loved ones about gambling habits
- Jeopardizing or losing important relationships, job opportunities, or educational pursuits because of gambling
- Relying on others to fund gambling or to relieve desperate financial situations caused by gambling
- Continuing to gamble despite negative consequences
- Increasing bets over time to achieve the same level of excitement
- Making repeated unsuccessful efforts to control, cut back, or stop gambling
If you or someone you know exhibits these signs, it may be time to seek help.
Our Responsible Gaming Measures
Fednqora Casino Hotel has implemented a comprehensive responsible gaming program that includes:
Staff Training
All our employees, especially those who work directly with guests in gaming areas, receive training on responsible gaming. This includes recognizing signs of problem gambling, understanding our responsible gaming policies, and knowing how to refer guests to appropriate resources.
Information and Resources
We provide clear information about responsible gaming throughout our property, including brochures and signage with helpline numbers and resources for problem gambling support.
Self-Exclusion Program
We offer a self-exclusion program that allows individuals to voluntarily ban themselves from our casino for a specified period or permanently. Once enrolled in the program, we take reasonable steps to identify and remove self-excluded individuals from our property and remove them from our marketing lists.
Responsible Marketing
We are committed to marketing our services in a responsible manner. Our advertisements do not target vulnerable populations, misrepresent the odds of winning, or suggest that gambling is a way to solve financial problems.
Age Verification
We strictly enforce minimum age requirements for gaming. All guests must be at least 21 years of age to enter our casino floor, and we verify identification to ensure compliance.
Responsible Alcohol Service
We recognize that alcohol consumption can impair judgment and lead to irresponsible gaming decisions. Our staff is trained to serve alcohol responsibly and to recognize signs of intoxication.
Tips for Responsible Gaming
We encourage all our guests to follow these guidelines for responsible gaming:
- Set a budget before you start playing and stick to it
- Set time limits for your gaming sessions
- Take frequent breaks during gaming sessions
- Balance gaming with other leisure activities
- Don't gamble when feeling depressed, upset, or under stress
- Don't gamble under the influence of alcohol or drugs
- Don't view gambling as a way to make money
- Never borrow money to gamble
- Don't chase losses by continuing to play in an attempt to recover past losses
- Remember that gambling is entertainment, not a source of income
Resources for Help
If you or someone you know needs help with a gambling problem, the following resources are available:
- National Problem Gambling Helpline: 1-800-522-4700 (24/7 confidential support)
- Gamblers Anonymous: www.gamblersanonymous.org
- National Council on Problem Gambling: www.ncpgambling.org
You can also speak with any Fednqora Casino Hotel employee who can direct you to our responsible gaming coordinator for more information about our programs and additional resources.
Commitment to Ongoing Improvement
Fednqora Casino Hotel is committed to continuously improving our responsible gaming program. We regularly review and update our policies and procedures to ensure they align with best practices in the industry and meet the needs of our guests.
We welcome feedback from our guests about our responsible gaming initiatives. If you have suggestions or comments, please contact our responsible gaming coordinator.
Contact Us
For more information about our responsible gaming program or to speak with our responsible gaming coordinator, please contact us at:
Responsible Gaming Department
Fednqora Casino Hotel
1234 Casino Boulevard
Luxury District, LD 56789
Email: [email protected]
Phone: +1 (555) 123-4567 ext. 123